Kolkata, India

Child in Need Institute via Child Hope UK

Cini image Women learning about the feedback forms

Child in Need Institute is a local NGO supporting children, adolescents and women in disadvantaged areas of India.

In collaboration with Child Hope UK, CINI piloted a beneficiary feedback mechanism in its urban maternal and child health nutrition project in Kolkata.

The project’s goal is to reduce infant mortality and improve maternal health by facilitating access to government social welfare schemes and quality health services. This paper published by CINI provides their insight into how health and nutrition services were improved through feedback mechanisms.

Read the case study here.